Dripping Springs Community Library
About Us
The Dripping Springs Community Library is a vibrant, community-focused library serving a diverse population. As a cornerstone of lifelong learning, we strive to create inclusive, engaging, and educational programming that reflects and supports our community’s interests and needs.
Position Summary
The Circulation Clerk provides essential front-line customer service to library patrons by performing a variety of circulation-related duties. This position is responsible for checking materials in and out, issuing library cards, processing fines and fees, shelving materials, and assisting patrons with account-related inquiries. The ideal candidate is friendly, detail-oriented, and enjoys working with the public in a fast-paced environment.
Essential Functions
- Greet and assist patrons at the circulation desk with checkouts, returns, renewals, account questions, and printing services
- Issue new library cards and update patron records in the library’s integrated library system (ILS)
- Collect and process fees, and other payments following library policies
- Answer phone calls and direct inquiries to the appropriate department or staff member
- Sort, shelve, and organize library materials accurately and efficiently
- Assist with holds, interlibrary loans, and item requests
- Maintain the appearance and organization of public and staff areas
- Follow established circulation procedures and contribute to their ongoing improvement
- Provide general information about library services, programs, and policies
- Participate in inventory and weeding projects as needed
- Perform opening and closing duties, including securing the circulation area
- Assist with special projects or library events as assigned
Requirements
- High School Diploma or Equivalent
- Previous customer service experience preferred, library experience a plus
- Strong communication and interpersonal skills
- Comfortable use of computers, library software, and office equipment
- Ability to work independently and as part of a team
- Attention to detail and accuracy in handling transactions and shelving materials
- Physical ability to lift, push, or pull carts and bend, stoop, or stand for extended periods
- Willingness to work flexible hours, including evenings and weekends, as scheduled
To Apply: Please submit a cover letter and resume to [email protected]